Online Live Casino – Expectations vs Reality

As the world is becoming technologically advanced, most of the industries are shifting from the traditional physical presence to online services. Considering this trend, the casino industry is also not left behind. With the arrival of the internet in the early 70s, casino companies also started taking their businesses online. Statistics show that the online casino industry is flourishing and will continue to grow.

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The concept of online gambling has made gambling simpler and easier for all of us and it is getting even better than before. But there will be always some differences in the expectations you may have that are practically not true. In this article, we will discuss the expectations versus reality in the case of online casinos.

A list of the Expectations vs Reality


  • Service rating –

    Many people have the idea that online casinos provide poor customer service. They seem to primary focus on promoting their products rather than customer service. In the case of online casinos, technical issues can be a barrier that doesn’t allow you to communicate with the customer care executives, unlike physical casinos where you as the customer have direct access to the query desk to resolve your issue.

But the reality is, due to cut-throat competition, most online casinos now offer ultimate quality both in terms of the games and the service. All kinds of customer queries and grievances are dealt with the utmost care and in the best professional manner.

  • Chances of winning the game –

    People seem to have the wrong idea that online casinos offer low prize amounts compared to the land-based casinos. This idea is entirely wrong.

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While there is a chance that the land casinos may distract the players with drinks and foods while playing, online casinos are much better from this aspect. These online casinos also give chances of free spins and arrange for tournaments where players have a chance to win exclusive prizes. So, you can keep playing and fight back the money you might have lost at some point of time by utilizing the free offers, bonuses and promotional offers.

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  • Bonuses provided –

    This proves to be the biggest expectation of the players across the world. They have an expectation that the online casino will provide a lot of bonuses and rewards like free spins and promotional offers. The reason for such expectation rises from the fact that most of these online casinos come up with promotional offers to attract more and more customers to survive the competition.

But when we see practically, these offers might differ from your expectations. Through these offers provide some kind of credits in your account, here you should be careful about the wagering amount. You might have won a bonus amount but you are not allowed to withdraw the amount until you have the necessary wagering amount in your account. These rules vary from one casino to the other, so you should go through the rules and regulations very carefully before enrolling.

  • Online casinos acquire a lot of licenses –

    This is one such expectation which should be true, but practically this condition is hardly fulfilled by most of the online casino operators.

Since, in reality, this fact is hardly true, so you need to be extra careful while selecting the online casino you opt to register in. Always choose to play with an online casino that has acquired all the required licenses and follows the legal path to ensure that you don’t get cheated. Having a license proves that the casino has passed the quality check through a number of tests and promises high-quality services to its customers.

Be careful there are few sites that do not have any authentic license they are known as phishing websites. These are usually a clone of some popular websites to scam people and make some illegal money. To stay away from such sites you should therefore always check if the casino has valid registrations.

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  • Abundant of games to choose from –

    The expectation is online casinos will have thousands of games on their websites. This expectation is quite natural as adding games to the websites, is very easy compared to that any physical casino. So, you should have the liberty to choose from an endless number of games.

But the fact is though some of the online casinos have thousands of gaming options some might have only a few 100s, so you should be check carefully before enrolling with any of the online casinos by visiting each site.

So, these were some of the expectations that most people have regarding online casinos, along with the realities you should be careful of before you enroll with any of the sites. For some authentic playing experience, you can try registering with our website where we can assure you that most of your expectations would be fulfilled.

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